1♦ was Precision (alerted)
1♥ was either natural, or invitational and balanced (alerted)
2♦ was alerted late, and tentatively explained on enquiry as both majors, but South obviously wasn't sure.
Result: 2♠(S)+1, NS +140
West led ♣2 to the king. East led a small club back, hoping partner had the queen. Thus EW made only one trick in each suit.
EW called the TD and said that they would have led a spade given a correct explanation (or a timely correction by North) and would probably have taken two club tricks. I don't know the extent of NS's agreements, but let's assume (as is highly likely) that they have an agreement that had this sequence been natural then 2♦ would have shown the majors, but they haven't discussed this particular situation, so have no agreement.
Would you adjust the score?