[mcewan25]

Is there a process for reporting inappropriate language/comments made by another player?

[pescetom]

"For problems with rude, abusive or unethical players, email abuse@bridgebase.com ".

I understand you can now also report them immediately within their profile in the latest app, although I haven't tried that.

[thepossum]

 pescetom, on 2019-November-08, 11:28, said:

"For problems with rude, abusive or unethical players, email abuse@bridgebase.com ".

I understand you can now also report them immediately within their profile in the latest app, although I haven't tried that.

Do people have a chance/mechanism to defend themselves against unfair or baseless allegations

[barmar]

 thepossum, on 2019-November-09, 00:50, said:

Do people have a chance/mechanism to defend themselves against unfair or baseless allegations

You can mark a player as "Ignore" in their profile. They won't be able to chat to you, and if you or they use "Help me find a game" it won't put you at the same table.

[helene_t]

 barmar, on 2019-November-10, 21:49, said:

You can mark a player as "Ignore" in their profile. They won't be able to chat to you, and if you or they use "Help me find a game" it won't put you at the same table.

But the question was not how Possum can defend himself against someone calling him names. It was about how he can defend himself against BBO taking actions based on unreasonable accusations against himself.

[barmar]

 helene_t, on 2019-November-10, 21:59, said:

But the question was not how Possum can defend himself against someone calling him names. It was about how he can defend himself against BBO taking actions based on unreasonable accusations against himself.

Oops, I definitely misunderstood. I thought the "unfair allegations" was when partner calls them an "idjit" (or worse).

BBO has access to the chat log, so we can verify complaints before taking action against the alleged harasser.