BBO Server 2 Feedback Thread Help us test our new backup server
#81
Posted 2024-July-07, 09:30
While at BETA bidding table, I clicked on the BBO$ button. Then on Account Activity.
I got booted right out of BETA BBO, then was automatically signed in again on Regular BBO. I haven't read through the whole thread but I expect that this has happened to others.
#82
Posted 2024-July-07, 11:30
Undo doesn't not undo for host is s/he is sitting at the table and asking for themselves. But it works the same on Reg BBO.
#83
Posted 2024-July-07, 11:51
#84
Posted 2024-July-07, 11:52
oops sry p, on 2024-July-07, 09:23, said:
To be a little more specific, Unicode emoji, like the 🥸 and 🫤 in Babz's profile, aren't working in user profiles on the new server. This is what that profile looks like to me:
However, these emoji are working in chat. (This is in Firefox on a Windows 10 PC, if that matters.)
The BBO emoticons, such as the auto-generated ones for
:)and
:Pwork normally everywhere on the new server.
Follow-up that might be more about the forums than the new server: the two emoji were displaying properly in the post, but when I edited it to add the bit about Firefox, they turned into �� and ��. To get them to display properly, I had to edit this post with the full editor and add them back in again.
#85
Posted 2024-July-07, 11:53
#86
Posted 2024-July-07, 11:55
oops sry p, on 2024-July-07, 09:30, said:
I got booted right out of BETA BBO, then was automatically signed in again on Regular BBO. I haven't read through the whole thread but I expect that this has happened to others.
I don't see a mention of this earlier in the thread, but I can confirm this happens to me too.
#87
Posted 2024-July-07, 12:15
diana_eva, on 2024-July-07, 08:21, said:
- team matches
- ACBL human pairs
- Express.
In rest, it seems nobody managed to break anything yet -- good news!
I created a team match, and the creation process seemed normal. I didn't reserve any seats. After a minute or so, I sat down in one of the seats, but I was unable to leave it. Clicking on my username at the table did nothing, and the "back" button in the top left was grayed out. Eventually, the only method I could figure out to leave was to destroy the match entirely.
I was able to register for an ACBL human pairs event by logging in with two accounts (my main account, plus cyrenman01 that's used to kibitz team matches for streaming).
- Both accounts joined the partnership desk, and that all looked normal. ✅
- The cyrenman account registered and paid for both players. ✅
- The cyrenman01 account doesn't have an associated ACBL number, and it got a pop-up message double-checking that and prompting me to enter an ACBL number if I have one. ✅
- The cyrenman account added a convention card, and for both accounts, the button changed to "Show Convention Card" accordingly. ✅
- Both accounts get the "Error loading Convention Card" when I try to view the card. ❌
Other notes:
- Overall, when testing other functionality like solitaire play, Bridge Master, and playing in a couple of the casual rooms with three robots, the server doesn't seem slower than the actual one, despite the warnings above. Maybe that's just because it has a lot less work to do right now without thousands of users
- There was one exception: I played the same Robot Rebate that oops sry p did. I confirmed that the basic play functions were working, then withdrew after the first board. After I clicked "Withdraw" and then confirmed that I did want to withdraw, nothing happened for about 10 seconds. I clicked it again and was withdrawn after about 3 more seconds. Not sure if the first withdrawal totally failed, or if it just took 13 seconds.
#88
Posted 2024-July-07, 13:24
Played "Challenge a stranger" (without issue): https://bibmobiledev...=web&v3v=6.26.1
Got the "An error was detected while processing tournaments" message with the Instant 100 events.
Played 10 hands with 3 advanced robots, used Undo (bidding and play) and Claim seamlessly.
Played in tournament #18511 (acbl), seemed to work ok except we stopped playing board 6 at trick 10 - the directors were expecting auto-adjustment of result, but it didn't happen.
#89
Posted 2024-July-07, 13:59
2-I wanted to try the new server. I didn't see any problems.
3-https://bibmobiledev.bridgebase.com/webutil/v2/tview.php?t=19101-1720378801&u=VulkaN&v3b=web&v3v=6.26.1
#90
Posted 2024-July-07, 14:01
Director calls and score corrections mostly seemed OK. I'm a little puzzled by this math in the final results, though. This account got three 100%, three 0%, five 50%, and an average, which should be 50%, but it's showing up as 52.50% for some reason. It's not just being slow to update either, it's been like this for several minutes and logging in and out a couple of times. Apologies if this is intended behavior and it's just a result of the matchpoint math for adjusted results. Results link: https://bibmobiledev...=web&v3v=6.26.1
I checked a couple minutes later and the scores for board 5 had been adjusted so that it was now 25%, and the 50% at the bottom changed to 47.9% (correctly) but it still said 52.50% at the top.
Also, before the tournament, this account had 17.36 BBO masterpoints according to the page in the Account tab on the new server, and half an hour and a couple of logins after the tournament, it still says 17.36.
#91
Posted 2024-July-07, 16:20
diana_eva, on 2024-July-07, 08:40, said:
Yep - it's specific to the BB0 instant tournaments - it refuses to open and a yellow box appears very briefly saying there was an error processing the tournament.
#92
Posted 2024-July-07, 23:27
#93
Posted 2024-July-08, 01:48
cyrenman, on 2024-July-07, 11:52, said:
The BBO emoticons, such as the auto-generated ones for
:)and
:Pwork normally everywhere on the new server.
Follow-up that might be more about the forums than the new server: the two emoji were displaying properly in the post, but when I edited it to add the bit about Firefox, they turned into �� and ��. To get them to display properly, I had to edit this post with the full editor and add them back in again.
Thanks for the details. Our sysadmins are looking into this but its more of a configuration issue, not specific to the new server we are testing. Good catch, nonetheless -- thanks to everyone who flagged it.
#94
Posted 2024-July-08, 02:10
cyrenman, on 2024-July-07, 12:15, said:
I was able to register for an ACBL human pairs event by logging in with two accounts (my main account, plus cyrenman01 that's used to kibitz team matches for streaming).
- Both accounts joined the partnership desk, and that all looked normal. ✅
- The cyrenman account registered and paid for both players. ✅
- The cyrenman01 account doesn't have an associated ACBL number, and it got a pop-up message double-checking that and prompting me to enter an ACBL number if I have one. ✅
- The cyrenman account added a convention card, and for both accounts, the button changed to "Show Convention Card" accordingly. ✅
- Both accounts get the "Error loading Convention Card" when I try to view the card. ❌
Other notes:
- Overall, when testing other functionality like solitaire play, Bridge Master, and playing in a couple of the casual rooms with three robots, the server doesn't seem slower than the actual one, despite the warnings above. Maybe that's just because it has a lot less work to do right now without thousands of users
- There was one exception: I played the same Robot Rebate that oops sry p did. I confirmed that the basic play functions were working, then withdrew after the first board. After I clicked "Withdraw" and then confirmed that I did want to withdraw, nothing happened for about 10 seconds. I clicked it again and was withdrawn after about 3 more seconds. Not sure if the first withdrawal totally failed, or if it just took 13 seconds.
First of all, thanks for helping, together with your small army of aliases Appreciate it.
About the team matches:
Both in the testing environment and on BBO, in order to leave, as a player, you have to click Call TD, then Withdraw. You can't just click the Back button like in a daylong, since this is with actual humans and impacts the other players in the game. If you are the team match host, you also have the options to sub yourself out, or destroy the game.
#96
Posted 2024-July-08, 02:16
pilowsky, on 2024-July-07, 16:20, said:
I see. I think you were clicking the Instant 100 games and bumped into the bug smerriman reported. Instant 100 doesn't work on the test environment, because there aren't enuff played games on test to spawn them. Noted this issue, and will check before the new server goes live.
#97
Posted 2024-July-08, 02:22
#98
Posted 2024-July-08, 02:36
The test seems to have been a tad chaotic and players on multiple aliases muddied the waters a bit on who did what. I'd suggest we try to re-do this test a bit more organized:
- Everyone using just one alias, at most two if they can keep track of who does what.
- One TD who does not play, and helps coordinate the test.
We'd also appreciate if you could try an Express game and let us know how that went.
#99
Posted 2024-July-08, 02:36
cyrenman01
cyrenman
cyrenman02
cyrenman03
VulkaN
VuIkaN
#100
Posted 2024-July-08, 04:32
diana_eva, on 2024-July-08, 02:16, said:
Right - that's the one - apols for the dup. report.