Help
Not sure, if this is related to the 2024 login problem. But BBO cannot logout.
Steps to reproduce:
1. I use MacOS, Chrome.
2. Play on BBO normally using browser bridgebase.com/v3
3. Put computer to sleep.
4. Come back next day.
Expected:
Either proper login screen. Or reconnection to BBO home page.
Actual:
Mobile-like toolbar with "Messages", "People", "History", "Account" in bottom. History → Recent Tournaments shows random data.
https://i.postimg.cc...at-18-23-06.png
If I click "Back" in browser, I am redirected to BBO home page (no login needed).
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2025 BBO logout problem
#2
- Group: Admin
- Posts: 21,809
- Joined: 2004-August-21
- Gender:Male
Posted 2025-August-02, 07:12
Before you put the computer to sleep, close the Chrome window by clicking on the red dot. Then when you reopen and go to BBO it will login automatically.
#3
- Group: Full Members
- Posts: 62
- Joined: 2014-December-14
Posted Yesterday, 12:39
Sorry for providing the steps to reproducing the problem. I see that it only confuses. Closing the browser or shutting down the computer does not fix the logout issue, but only hides it.
#4
- Group: Admin
- Posts: 5,078
- Joined: 2009-July-26
- Gender:Female
- Location:bucharest / romania
Posted Today, 09:02
bbstar, on 2025-August-16, 12:39, said:
Sorry for providing the steps to reproducing the problem. I see that it only confuses. Closing the browser or shutting down the computer does not fix the logout issue, but only hides it.
Barry was providing a workaround: if you logout yourself, instead of staying logged on without closing the browser / app, the bug you noticed if not happening.
That said, you are correct, there is a bug where sometimes the application does not revert to the login screen as expected even though the player was disconnected. We're aware and will address in the next upgrades.
Thank you for providing the steps to replicate.
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