jillybean2, on Nov 4 2006, 04:26 AM, said:
fwiw the TD told North to send a report to abuse and asked the players to continue.
From my perspective, the most interesting issue with this case is the suggestion that the whole thing should be forwarded on to abuse. This looks like a fairly routine problem. I'd expect to see a ruling generated by the tournament director. Instead, he/she seemed to run away from the issue. I've occasionally wondered whether it would make sense to make some radical changes to the organizational structure for online tournaments.
Back when I played bridge in the ACBL organizing a tournament required two very different types of people.
1. You required a small number of knowledgable TDs would would adminster rulings at the table, run appeals committees, etc.
2. You required a large number of people who provided the unskilled labor: Setting up chairs, collecting entries, making coffee, placing movement cards.
This model doesn't seem to be used in Online Bridge. TD's are responsible for two very divergent roles: They spend most of their time dealing with mechanical issues (primarily subsitutions and announcements); however, they are also expect to be able to generate complex rulings at the table.
Why not recognize this demarcation more explicitly and virtualize the role of the Tournament Director? Here's one possible implementation:
Tournament Directors have the option of joining on or more TD pools. A "pool" is a group of TDs that agrees to provide technical services for BBO tournaments. Pools can differentiate themselves based on a variety of dimensions: (Language profiency, formal certification, regulatory regime, fee structure, hours of service, etc.)
Assume for the moment that I want to create a tournament: I am going serve as a Tournament Facilitator. As TF, I am going to select the time for the tournament, make sure everyone understands the rules, handle substitutions, try to speed along rounds, and all of those other non-technical issues that don't require any deep experience with the Laws. If a TF wants, they have the option to serve as both the Tournament Director and the Tournament Facilitator. However, a TF also has the option on contracting with a TD pool to provide technical assistance if and when they encounter a more complicated problem. In an ideal world this type of system would allow a TD pool to support multiple different tournaments at the same time.
You can almost think of this type of system as Tier 1 and Tier 2 tech support...
This system has some very nice technical properties: Most notably, a small pool of TD's can support a much large number of players than the one-to-one system that is currently in use.