barmar, on 2012-February-06, 19:12, said:
Dude, that is racist. Making excuses for it just makes you look bad.
The problem is, again, that BBO does not have an effective match making mechanism. Let us look at the best matchmaking system on the market. It sensibly includes a process where people can report people for verbal abuse, and if an offender racks up lots of different reports they get banned from using in game chat for a short period. If they keep getting reported for being abusive they are banned from chatting for progressively longer periods. Also if you report a player for abuse you no longer see their messages.
Valve has noted that most players who get chat banned once or twice then start to self moderate. A small minority gets longer and longer chat bans and self select pout.
As an additional method, players who are abusive or have low completion percentages are sorted into a different match making queue and are match made with each other.
This would address JustaDummy's issues in multiple ways
A) he would be matched with partners of similar skill levels
B) Abuse reporting is automated. This would ensure that the community can self police.
B) Abusive players would be matched with similar and nice players with nice players.
Overall this would massively improve the MBC experience