Help
Yesterday I logged into BBO to use Bridge Master, but I saw that all my progress had been wiped: deals I had completed no longer had a star next to them.
I started over from Level 1, and then went to bed. This morning I checked again, and my progress from last night had also been wiped.
Could BBO please fix this bug?
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Bridge Master doesn't save progress
#2
- Group: Admin
- Posts: 21,603
- Joined: 2004-August-21
- Gender:Male
Posted 2020-April-15, 18:57
We've been having occasional database problems, but these are temporary. Try again and it should be back.
#3
- Group: Members
- Posts: 32
- Joined: 2013-October-31
Posted 2020-June-06, 03:59
I just had this problem - I went in yesterday and found that my progress (from a year ago) had disappeared.
I played a few hands, and this morning it's all wiped out again.
I played a few hands, and this morning it's all wiped out again.
#4
- Group: Advanced Members
- Posts: 10,611
- Joined: 2009-September-15
- Gender:Female
- Location:London
Posted 2020-June-06, 11:19
MatCauthon, on 2020-June-06, 03:59, said:
I just had this problem - I went in yesterday and found that my progress (from a year ago) had disappeared.
I played a few hands, and this morning it's all wiped out again.
I played a few hands, and this morning it's all wiped out again.
Yes, I too played a couple of levels, then went back recently and saw my progress wiped out. I guess I will just keep a note of where I am.
I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones -- Albert Einstein
#5
- Group: Admin
- Posts: 21,603
- Joined: 2004-August-21
- Gender:Male
Posted 2020-June-06, 13:24
This is remembered in your browser's local storage, not on the server. If you change computers or browsers, or clear browsing data, your progress will be lost.
#6
- Group: Advanced Members
- Posts: 17,707
- Joined: 2006-April-17
- Gender:Male
- Location:Rochester, NY
Posted 2020-June-06, 17:42
Sounds like a cookie problem.
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As for tv, screw it. You aren't missing anything. -- Ken Berg
I have come to realise it is futile to expect or hope a regular club game will be run in accordance with the laws. -- Jillybean
As for tv, screw it. You aren't missing anything. -- Ken Berg
I have come to realise it is futile to expect or hope a regular club game will be run in accordance with the laws. -- Jillybean
#7
- Group: Members
- Posts: 32
- Joined: 2013-October-31
Posted 2020-June-07, 06:26
barmar, on 2020-June-06, 13:24, said:
This is remembered in your browser's local storage, not on the server. If you change computers or browsers, or clear browsing data, your progress will be lost.
I'm using the Android app, so the problem must be that it isn't maintaining local storage correctly.
#8
- Group: Members
- Posts: 32
- Joined: 2013-October-31
Posted 2020-June-07, 06:33
MatCauthon, on 2020-June-07, 06:26, said:
I'm using the Android app, so the problem must be that it isn't maintaining local storage correctly.
It's kind of weird - it looks like it's remembering which set of problems I was on okay, but not which have been solved.
#9
- Group: Admin
- Posts: 21,603
- Joined: 2004-August-21
- Gender:Male
Posted 2020-June-09, 12:22
blackshoe, on 2020-June-06, 17:42, said:
Sounds like a cookie problem.
It uses localStorage rather than cookies, but the issue is similar.
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