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BBO Server 2 Feedback Thread Help us test our new backup server

#61 User is offline   capela 

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Posted 2024-July-07, 02:43

I registered twice individual robot tournaments on 07 07 27 at 1.00 am and 10.40 am local time. As I was the only player registered, system just told me that it was "an error, Not enought playesr to start this tournment".
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#62 User is offline   helene_t 

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Posted 2024-July-07, 03:26

There are no daylongs sheduled at the moment. Is that intentional?
The world would be such a happy place, if only everyone played Acol :) --- TramTicket
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#63 User is offline   antepa 

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Posted 2024-July-07, 03:55

Hi, again.

Today, I tested hosting and TD-ing a tournament. I ran a FREE ROBO style tournament and it worked well, exactly as in the regular server. The results of the tournament can be seen here https://bibmobiledev...=web&v3v=6.26.1 (one bug not fixed yet is the Partnership Desk, that is useless in ROBO tournaments).

Let me update with the results of the Challenges I played yesterday in the test server :

https://bibmobiledev...=web&v3v=6.26.1

and

https://bibmobiledev...=web&v3v=6.26.1

I hope my contribution can be helpful.

Regards,

Jack

username antepa on BBO.



View Postantepa, on 2024-July-06, 16:47, said:

HI. I just tried to play a couple of Challenges (playing with ROBOTS) and everything worked as expected, faster than usual. Tried to join a ROBOT Duplicate, but no other players joined, so that didn't work. As a TD, I scheduled a tournament that is set to start on Sunday @ 10:30 UTC.

I will login tomorrow and let you know more details of my tests.

My username is antepa

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#64 User is offline   antepa 

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Posted 2024-July-07, 05:01

Update:

Played in a Human Pairs tournament w Sanya, Geoff, Aurora and Aileen. All the players' features, including chat and undos, work well. Unfortunately, human performance was a bit below AI's.... Results can be checked here https://bibmobiledev...=web&v3v=6.26.1

View Postdiana_eva, on 2024-July-04, 18:45, said:

This is the BBO Server 2 Feedback Thread where we'll collect info related to the tests of our new backup server. To ensure nothing breaks, we need your help to test it with "real players" like yourselves before it goes live.

Tests will take place from Friday, July 5, until Sunday, July 13.

How to Access the Test Server

Use your usual BBO username and password to log in to the test server.

Click here to login to BBOServer2

What You'll See on the Test Server
  • The test server contains games similar to those on the "real BBO."
  • Prices might differ from those on the "real BBO."
  • Reply to this thread with your BBO username, and we'll credit your account with BB$ to try any game.
  • Some features, like the Prime section, are not included in this test.


Suggested Testing Hours


To ensure we have enough players online to start tournaments and matches, please try to log in and play during the following hours:
  • Daily Testing Hours: 2:00 PM UTC to 4:00 PM UTC and 8:00 PM UTC to 10:00 PM UTC
    This means:
    3pm to 5pm Paris time (9am to 11am New York, 11pm to 1am Sydney)
    9pm to 11pm Paris time (3pm to 5pm New York, 5am to 7am Sydney)
  • Weekend Testing Blitz: Saturday and Sunday, 10:00 AM UTC to 12:00 PM UTC and 6:00 PM UTC to 8:00 PM UTC
    This means:
    11am to 1pm Paris time (5am to 7am New York, 7pm to 9pm Sydney)
    7pm to 9pm Paris time (1pm to 3pm New York, 3am to 5am Sydney)
Click this link to see the hours in your own time zone. It's linked inside the Test Server for ease of reference.

We encourage you to join during these times to maximize the number of players and make it easier to play games together. While you're welcome to explore the server at any time, having more people online simultaneously will make the testing more effective and enjoyable.

Here's What to Test

  • Start a table and play a few hands. Play a few hands with people, see if everything seems okay. Try to claim, undo, redeal. Use robots at your table and see if they start playing.
  • Play a team match and check if everything looks fine.
  • Play a free tournament. We'll post some free test tournaments during the testing hours.
  • Play a paid tournament with people (ACBL, Express).
  • Play a pair tournament and register with a robot. Is the robot playing?
  • Play an instant tournament (free/paid).
  • Play a robot tournament from Robot World (Robot Duplicate, Robot Rebate, Robot Reward).
  • For TDs: Create a tournament and see if all works as expected.
  • For teachers: Start a teaching table and do what you normally do -- see if it works as expected.
  • Other activities you like to do on BBO that we didn't think about.


Daylongs and challenges
are less dependent on the BBOserver, but it would help if you try one or two. Just don't over-focus on them.

What We Need You to Do

For each suggested task you pick from the list above, follow these simple steps:

  • Perform the task briefly: For example, if you're checking whether starting a table with friends works, just play 2-3 hands. We want to see if everything works as expected: if the table starts successfully, if the cards load, if inviting friends works, and if you can use options like undo, claim, redeal, and alert during play. Or, another example: When you register with a robot in a pair game, we simply want to confirm that the robot is seated as your partner and playing. After this, you can quit the game if you wish and move on to another scenario.
  • Let us know how it went by posting in this thread, and you can move on to another task if you wish.


How to Give Feedback


When posting your feedback, please include the following information:

  • Username: The BBO username you used during the test.
  • What You Tried: Specify what you tested (e.g., table with people, table with robots, undo, redeal, claim, etc.).
  • Game Results Link: If available, provide a link to the game results (for example for teams, tournaments, challenges).


Even if nothing went wrong
, it's important to let us know. For example, simply stating "I tried X, nothing seemed out of the ordinary" is very helpful to us.

If There Were Issues

  • Take a Screenshot: Capture the issue on your screen. We suggest using Imgur which is a free resource and doesn't ask you to create an account. Capture the screenshot and simply paste it at imgur.com. Get the link to your image, and share it in your feedback post.
  • Describe the Problem: Provide a detailed description of the problem.
  • Mention Involved Usernames: Include the usernames involved, so we can investigate further on our side.


Important Notes


  • The BB$ balance on the test server is not your real balance. Spending money on the test server won't charge your real account.
  • Points or prizes won on the test server are not real and won't be reported to the ACBL or counted in your award rankings (sorry!).
  • Scores in games you play won't be reported in your stats and hand records. Feel free to abandon games and hop around without affecting your real account.


Compensation for Your Effort


As a token of our appreciation, we will credit your real BBO account with BB$ for your participation in the test. Please post your BBO username and details of your testing activities in this thread to receive your compensation.

Lorand (lorserker) and myself (diana_eva) will be monitoring this thread closely and helping organize the tests.

Thank you for helping!

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#65 User is offline   Curls77 

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Posted 2024-July-07, 05:34

Used previously saved folder from Deal Archive, and uploaded it to a tournament with entry fee, awarding BBO points.
It run well, tested chat to table/opps/tournament, alerts and undos.
Results here:
https://bibmobiledev...8844-1720348777
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#66 User is offline   Curls77 

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Posted 2024-July-07, 05:50

On bboserver2 we see the profile broken for Aileen, but it looks ok on prod
Screenshot: https://ibb.co/m9tPjCj
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#67 User is offline   diana_eva 

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Posted 2024-July-07, 06:53

View Posthelene_t, on 2024-July-07, 03:26, said:

There are no daylongs sheduled at the moment. Is that intentional?


Yes. If challenges work, the daylongs will be fine too. Daylongs and challenges dont depend much on the server.

#68 User is offline   diana_eva 

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Posted 2024-July-07, 06:56

View Postmison627, on 2024-July-06, 14:09, said:

The tournaments had no entries. But I found the weekly free instant tournament and played that. All was well. I noticed that my BB$ went up from the day prior. I am not sure what is the feed into the BB$ unless it is taken perhaps from a day when I added BB$ in preparation for NABC registration.

Regards to Diana and all of her friends who play the Monday game!

Mike


We added some BB$ for testing on BBOServer2 for your username. Your actual balance from the real BBO is not impacted either way.

#69 User is offline   capela 

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Posted 2024-July-07, 06:57

I just played instant tournament, all went well. https://bibmobiledev...=web&v3v=6.26.1
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#70 User is offline   diana_eva 

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Posted 2024-July-07, 07:00

View Postsscohen, on 2024-July-06, 16:19, said:

I had hoped the new server would fix this behavior:

When you finish a tournament, you can't look at stuff related to last board. For example, in instant game, clicking on Other Tables does nothing.

Related (but perhaps intentional), you can't Load Results for hands you have completed until after the tournament is completed. I can understand putting a delay in, but waiting until the tournament is over seems excessive to me.


Hand records are not within the scope of the new server. Additionally, the testing environment is a tad slower than the real BBO so things might be slower than normal -- that's mostly because the test server is slow, not expected to happen in the real BBO.

#71 User is offline   diana_eva 

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Posted 2024-July-07, 07:01

View Posthelene_t, on 2024-July-06, 15:50, said:

I just tried it on chrome on my galaxy phone. The password issue is not a problem there so apparently that is a Samsung Browser issue.

But the chat to table issue is the same, so that may be a general mobile browser issue.


Yes it sounds like a GUI bug which happens on the real BBO too. We'll check. Thanks for spotting this!

#72 User is offline   diana_eva 

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Posted 2024-July-07, 07:06

View Postsscohen, on 2024-July-06, 16:21, said:

I found it odd that clicking on bb$ showed my real balance not my test balance. No big deal I suppose, but it did make me hesitate to test a not-free tournament.


Your profile and balance were copied from the real BBO, but none of the transactions on test server are reflected on the actual BBO. In fact we added some testing bucks to your balance on BBO Server 2 (the test one), so you will probably see differences between the Server2 balance and your real balance.

Clicking the BB$ button goes to a web page which is not within the scope of the test (it will be either the real bbo page, or a broken page - but not the BBOServer2 activity).

#73 User is offline   diana_eva 

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Posted 2024-July-07, 07:08

View Postpilowsky, on 2024-July-06, 22:35, said:

a_user is unable to join a BBO paid instant MP or IMP tourney but weekly free loads OK.


Oh I thought we added BB$ to it. Why are you unable to join? No $ or another error?

#74 User is offline   helene_t 

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Posted 2024-July-07, 07:38

Star challenge works.

Setting dealer input for deal source at teaching table works.
The world would be such a happy place, if only everyone played Acol :) --- TramTicket
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#75 User is offline   DonFree 

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Posted 2024-July-07, 07:41

BBO Helper doesn't seem to work on the test server. Maybe because BBO Helper is set to only look at prod urls. Not a big deal, but just noting it here in case a fix is possible.
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#76 User is offline   diana_eva 

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Posted 2024-July-07, 08:21

Thanks to everyone who helped test tournaments with prepared deals, robot-human pair tournaments and tournaments that award masterpoints.

A warm welcome and thank you to the newcomers:


oops sry p
antepa
apward
gbs1
capela


Let's summarize what was done from the BBO Server 2 tasklist of things to try:

Here's What to Test
  • Start a table and play a few hands. Play a few hands with people, see if everything seems okay. Try to claim, undo, redeal. Use robots at your table and see if they start playing. ✅
  • Play a team match and check if everything looks fine. ✅
  • Play a free tournament. We'll post some free test tournaments during the testing hours. ✅
  • Play a paid tournament with people (ACBL, Express). ?
  • Play a pair tournament and register with a robot. Is the robot playing? ✅
  • Play an instant tournament (free/paid). ✅
  • Play a robot tournament from Robot World (Robot Duplicate, Robot Rebate, Robot Reward). ✅
  • For TDs: Create a tournament and see if all works as expected. ✅
  • For teachers: Start a teaching table and do what you normally do -- see if it works as expected. ✅
  • Other activities you like to do on BBO that we didn't think about.


Looks like we could bang some more on :

- team matches
- ACBL human pairs
- Express.

In rest, it seems nobody managed to break anything yet -- good news!

#77 User is offline   diana_eva 

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Posted 2024-July-07, 08:24

View PostDonFree, on 2024-July-07, 07:41, said:

BBO Helper doesn't seem to work on the test server. Maybe because BBO Helper is set to only look at prod urls. Not a big deal, but just noting it here in case a fix is possible.


Yes it's not related to BBOServer, not even to BBO. Entirely 3rd party, even if BBO supports it.

Let's focus on the tasklist, the 10 items in the "Here's what to test" section in the OP.

Various URLs, add-ons, the side panels, are likely to not work, even though we did our best to keep the testing environment close to what the real BBO looks like. Those are not within the scope of this test.

#78 User is offline   diana_eva 

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Posted 2024-July-07, 08:40

View Postpilowsky, on 2024-July-06, 22:35, said:

a_user is unable to join a BBO paid instant MP or IMP tourney but weekly free loads OK.


a_user has 97.52 BB$ on BBO Server 2, so you should be able to join the pay games. If you see another type of error pls let us know.

#79 User is offline   diana_eva 

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Posted 2024-July-07, 08:42

Added testing bucks on BBO Server 2 to the following:


oops sry p
antepa
apward
gbs1
capela

If we missed anyone pls let us know you username.

PS. Pls note this is not real BB$, you won't see it on the actual BBO. Only when you log into the test server.

#80 User is offline   oops sry p 

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Posted 2024-July-07, 09:23

Set up a bidding table - Opponent's Bidding controlled by host

Tested:

Redeal
Undo
Reserve player
Upload from history
Upload from saved files in folders
Deal source - both setting constraints and uploading saved deals
Robots in all seats
Robot partner and opps

All worked as expected.

Profile not showing emoticoms as on reg BBO - no big deal
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